Certificate in Retail and Business


Certificate

Retail and Business Level 4

Retail is the back bone of the service industry, so join us to strengthen your abilities to stand out in this exciting industry! The opportunities for growth are endless worldwide. It’s up to you to make the choice not to be just good but be great!

Course Overview

The Certificate in Retail and Business covers a range of subjects including stock control and systems, inward goods, stock maintenance, telephone sales, customer services, workplace safety and legislation relating to the sale of goods and services. You’ll also develop your ability to give and receive feedback, respond to customer complaints and give oral instructions. Those already working in the retail industry will find this programme gives you extra tools to help progress your career.

The Course Is

OPEN ENTRY

And Goes For

36 Weeks

Two 18 Week Blocks

Offering

120 Credits

JOB PROSPECTS AND STUDY PATHWAYS:
A Certificate in Retail & Business will allow you to apply for roles within store management, customer service, administration and retail and distribution.

After completing your Certificate in Retail and Business you will be able to further your studies with our National Diploma in Business programme.

PROGRAMME CONTENT:

  • Organisational practices
  • Retail transactions
  • Retail sales skills and customer service
  • Administration
  • Retail and distribution knowledge
  • Retail legal requirement and legislation
  • Product inventory to retail infrastructure
Where To Find BEST

Our Campus Locations

Waitakere

Manukau

×